Terms & Conditions
Effective Date: August 25, 2023
Welcome to HomaPet! These Terms of Service (“Terms”) govern your use of our website, www.homapet.com: http://www.homapet.com, and all associated services, content, and features provided by HomaPet (“HomaPet,” “we,” “our,” or “us”). By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website.
1. Eligibility
To use our Website, you must be at least 18 years old and have the legal capacity to enter into a binding contract. If you are using the Website on behalf of a company or organization, you further represent that you have the authority to bind that entity to these Terms.
2. Purchases and Transactions
2.1. Product Information
We strive to provide accurate descriptions and images of our products. However, we cannot guarantee that all product information is accurate, complete, reliable, current, or error-free. The colors and sizes of products may vary depending on your screen settings.
2.2. Pricing
The prices displayed on our Website are in US Dollars and are subject to change without notice. We reserve the right to modify or discontinue any product at any time without liability.
2.3. Payment
Payment for products purchased through the Website must be made using one of the following methods:
- Credit card
- Debit card
- PayPal
By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information you provide is accurate.
2.4. Order Acceptance
Your submission of an order through the Website constitutes an offer to purchase the selected products. We reserve the right to accept or decline your order for any reason or no reason, including but not limited to product availability, errors in product information, or errors in pricing.
3. Returns and Refunds
You may return or exchange any product purchased from HomaPet for any reason within 30 days of the date of purchase. To do so, please contact us at [email protected] and we will provide you with a return shipping label.
4. Shipping
Shipping charges will be applied to all orders. The shipping rate will be calculated based on the weight and destination of your order.
5. Intellectual Property
5.1. Ownership
The content, features, and functionality of the Website, including but not limited to text, graphics, logos, images, software, and user interfaces, are the property of HomaPet and are protected by intellectual property laws, including copyright, trademark, and patent laws.
5.2. Limited License
Subject to your compliance with these Terms, HomaPet grants you a limited, non-transferable, non-exclusive license to access and use the Website for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any portion of the Website without our prior written consent.
6. Governing Law and Dispute Resolution
6.1. Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the state of California, USA, without regard to its conflicts of law principles. Any dispute arising out of or related to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the state and federal courts located within the state of California.
6.2. Arbitration
Except for claims for injunctive relief, any dispute arising out of or related to these Terms or your use of the Website shall be resolved by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall be held in Los Angeles, California, and the arbitrator’s award shall be final and binding.
7. Modifications and Contact
7.1. Modification
HomaPet reserves the right to modify, suspend, or terminate the Website, or any part thereof, at any time without notice. We may also modify these Terms from time to time. We will provide notice of material changes to these Terms through the Website.
7.2. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
info@homapet.com
Privacy Policy
Effective Date: August 25, 2023
Thank you for visiting HomaPet ("HomaPet," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website, www.homapet.com, and all associated services, content, and features ("Website"). By using the Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1. Personal Information: We may collect personal information you provide to us, such as your name, email address, shipping address, and payment information when you make a purchase or create an account on our Website.
1.2. Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device, usage, and browsing patterns, including your IP address, browser type, and referring website.
1.3. Cookies and Similar Technologies: We use cookies, pixel tags, and other similar technologies to enhance your experience on our Website. These technologies may collect information about your interactions with our Website and help us analyze and improve our services.
2. How We Use Your Information
2.1. Provide and Personalize Services: We use your personal information to fulfill orders, process payments, communicate with you about your purchases, and provide customer support.
2.2. Improve and Develop: We analyze usage patterns and feedback to improve our products, services, and Website functionality.
2.3. Marketing: With your consent, we may use your contact information to send you promotional emails or other communications about our products, offers, and events. You can opt out of receiving these communications at any time.
3. How We Disclose Your Information
3.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our Website, processing payments, and providing other services.
3.2. Legal Requirements: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.
4. Your Choices
4.1. Access and Correction: You can review and update your account information by logging into your account on the Website. If you wish to delete your account, please contact us at [support email].
4.2. Marketing Communications: If you no longer wish to receive marketing communications from us, you can unsubscribe using the "unsubscribe" link in the emails or by contacting us at [support email].
5. CCPA Compliance
5.1. California Consumer Privacy Act (CCPA): We are committed to complying with the CCPA. California residents have specific rights regarding their personal information, including the right to know, delete, and opt out. For more information on how we collect, use, and disclose personal information, please refer to our CCPA Privacy Notice.
6. Security
6.1. Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.
6.2. Data Breach: In the event of a data breach that may impact your personal information, we will take appropriate measures in accordance with applicable laws.
7. Children's Privacy
7.1. Children's Information: Our Website is not intended for children under the age of [age]. We do not knowingly collect or solicit personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
8. Changes to this Privacy Policy
8.1. Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will provide notice of material changes through the Website.
8.2 Accessing the website: By accessing and/or using the website, you affirm and guarantee that you possess the necessary right, authority, and capability to enter into the stated terms and to adhere to all the stipulations mentioned herein. You must refrain from accessing or using this website or consenting to these terms of use unless you are at least 18 years of age.
8.3 Update Notices: We may make or may not provide prior notice before making updates in our 'Terms & Conditions' and 'Privacy Policy' . Any such changes will not apply to any dispute between you and HomaPet arising prior to the date on which we posted the revised Terms incorporating such changes, or when the Terms otherwise become effective. You should look at the Terms regularly. Unless otherwise noted, the amended Terms will be effective immediately, and your continued use of our website confirm your acceptance of the changes. If you do not agree to the amended Terms, you must stop using our website.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
info@homapet.com
Your Privacy Rights
Depending on where you live, you may have the following rights under the law:
Access and Portability: You have the right to request access to the specific personal information we have collected about you. We will provide this personal information to you in a format that is readily portable.
Correction: You have the right to request correction of any inaccurate personal information we maintain about you.
Deletion: You have the right to request the deletion of your personal information in our possession (subject to certain exceptions). It's important to note that choosing deletion will result in the loss of your preferences for personalised product recommendations. In addition, deleting your personal information will result in the forfeiture of any Treats points you may have earned. After fulfilling your deletion request, we may retain personal information necessary to comply with our legal obligations or personal information that is exempt from deletion under applicable law.
Appeal: You have the right to appeal the denial of your request for access, correction or deletion of your personal information.
Opting Out of Sales, Sharing and Targeted Advertising: You have the right to "opt out" of the "sale" or "sharing" of your personal information, as well as the use of your information for "targeted advertising" as defined by privacy laws.
Non-Discrimination: You have the right to receive equal service and pricing and not to be discriminated against for exercising your privacy rights. However, participation in financial incentive programs may be contingent upon the collection of personal information.